FAQs

This section list questions and answers supposed to be commonly asked by our customers.

How do I prepare my samples for submission?

Please see a full list of concentration and starting amount requirements here.

When can I deliver my samples?

As a general rule, anytime from 9AM - 5PM, Monday - Friday is fine. Anyone in the lab who is available when you arrive can receive and store your samples. We are closed on all national holidays. Please contact BEA before delivering samples.

Do you run QC on my samples?

All samples will be subjected to Quality Control on Agilent Bioanalyzer or Agilent Tapestation. If your samples look questionable or disagree with the information you supplied, we will contact you before proceeding.If you would like your sample processed without meeting the standard requirements, we will do so and bill according to the work completed. This includes samples that generate poor data.

When will the data be ready?

We expect to provide results within 4 to 6 weeks after the samples are delivered to the facility. This may vary slightly from time to time depending upon the number of samples queued and the proper functioning of the instruments.

What Data Analysis is provided?

Raw data is always processed for Quality Control purposes, and usually the customer wishes to have processed data in Excel format. See the Data Analysis section for further information.